I hope you will take some time to explore the website however some frequently asked questions are published below to save you time.

When do I advertise courses?
Courses  are added as they are planned or commissioned and stay on the website until the course has finished or registration is closed .

Can I go on your database to be contacted directly about courses for the year so that I don’t miss out ?
Yes . I hold a secure database to send flyers or information out about courses a few times a year. These would go directly to your email inbox to save you checking back on the website . If you would like to go on my database, please use the Contact Form to let me know and I will add you. You can ask to be removed at anytime with no questions asked and I never spam or sell your details, in line with my privacy policy.

How do I book on a course?
Copy and paste this link https://shbassociates.co.uk/book-on-a-course/ into your browser and scroll down through the details of the courses and the booking arrangements .

What if I can’t see a course I want?
Please use the Contact Form for your enquiry and I will respond within 7 working days at the latest. If you do not hear back from me in that timescale, please check your email junk or spam folders first and email again if you cannot find a reply. Occasionally your email may go into my junk however I try to check regularly . Alternatively you can call 01429275235 and leave a message and phone number for me to return your call. If there is enough demand for a course that is not advertised, I will keep names and details of those who enquire to contact them if I have availability to deliver it so please don’t hesitate to contact me with your request.

Who are the courses relevant for?
Unless a course is specifically described as being for a certain audience e.g. “Autism for education professionals”, I adapt the courses for whomever registers and they are relevant to professionals, family members, interested individuals and those from a variety of organisations. If you are unsure whether the course will be relevant to you, please check the description of the course . I often run courses for family members through partnership organisations such as Parent Carer Forums and Charities and sometimes these are provided free of charge or at a low cost through the organisation. Once these are arranged, I will put the details on the website.

Do you charge for training , consultation and advice?
Yes. I receive no outside funding for my work e.g. Lottery Funding etc., in order that I can retain complete impartiality and work in a person centred way therefore I have to charge a fair rate for work that I do in order that my business is sustainable and I can continue to work independently to help individuals and organisations and be a part of societal change . As a self-employed consultant and trainer registered with HMRC I charge for my time and three decades of expertise, personal and professional experience and qualifications. These charges include not only my own payment but also the payments I am required to make for Tax, National Insurance, Enhanced DBS, my professional insurance and other costs that are an inherent part of delivering a safe, reliable, efficient service and modern business, which you would expect as a valued customer. Most of my profits go back into sustaining and developing the work I do and all the additional and unseen work and costs that are entailed e.g. course accreditation fees, certification, website operation fees etc. In addition I provide some information for free on my website .

For consultation I do not charge for an initial enquiry via my website Contact Form . I am unable to provide any more information following that initial enquiry until further arrangements for consultation or advice have been made. My charges are £ 80p.h. for a phone consultation, whilst face to face meetings are charged at £80 ph from me leaving my office until I return to the office and (dependent on location) may also incur travel costs. Fees can be paid in advance by bank transfer which must have cleared the day before consultation.  Please be aware that due to data protection laws which safeguard everyone involved I am unable to discuss specific named individuals over email however I can meet face to face or discuss over the phone once arrangements are in place.

Are you available for partnerships with other organisations?
I currently work with several organisations who contract me or purchase my time to provide consultation, advice and training on an ongoing basis. I am always happy to discuss partnership arrangements with organisations with a similar philosophy to my own. These ongoing arrangements are mutually beneficial and attract discounted rates to reflect that partnership. Please contact me if you wish to discuss further.