I hope you will take some time to explore the website however some frequently asked questions are published below to save you time.

When do I advertise planned courses?
All courses for the year are advertised from September each year at the latest and stay on the website until the course is full or registration is closed. I also add the same courses to my Facebook Page so please “Like” my page to keep up to date with any developments. You can “like “the page directly by scrolling down to the bottom of the Home Page. Course places go quickly, and most courses are at capacity when they run although I do also offer a waiting list in case of cancellations.

Can I go on your database to be contacted directly about courses for the year?
Yes. I hold a secure database to send flyers out about courses a few times a year. These would go directly to your email inbox to save you checking back on the website. If you would like to go on my database, please use the Contact form to let me know and I will add you. You can ask to be removed at anytime with no questions asked.

How do I book on a course?
You can book a place on the Book a course page or contact me for a direct booking or expression of interest if you prefer. If I am delivering an open course for another organisation I provide details of the course and their contact details for you to book directly with them.

What if I can’t see a course I want?
Please use the Contact form or phone number for your enquiry and I will respond within 10 working days at the latest. If you do not hear back from me in that timescale, please check your email junk or spam folders first then phone 01429275235 if you cannot find a reply.If there is enough demand for a course that is not advertised,I will keep names and details of those who enquire to contact them later so please don’t hesitate to contact me with your request.

Who are the courses relevant for?
Unless a course is specifically described as being for a certain audience e.g. “Autism for education professionals”, I adapt the courses for whomever registers and they are relevant to professionals, family members, interested individuals and those from a variety of organisations. If you are unsure whether the course will be relevant to you, please check the description of the course or contact me to find out. I often run courses for family members through partnership organisations such as Parent Carer Forums and sometimes these are provided free of charge through the organisation. Once these are arranged, I will put the details on the website.

Do you charge for consultation and advice?
Yes.As a self-employed consultant registered with HMRC I charge for my time and three decades of expertise, personal and professional experience and qualifications. These charges include not only my own payment but also the payments I am required to make for Tax, National Insurance,Enhanced DBS, my professional insurance and other costs that are an inherent part of delivering a safe, reliable, efficient service and modern business, which you would expect as a valued customer.

I do not charge for an initial enquiry via my Contact form or phone however I am unable to provide any more information following that initial enquiry until further arrangements for consultation or advice have been made. Please be aware that due to data protection laws which safeguard everyone involvedI am unable to discuss specific named individuals over email however I can meet face to face or discuss over the phone/Skype once arrangements are in place.

Are you available for partnerships with other organisations?
I currently work with several organisations who purchase my time to provide consultation, advice and training on an ongoing basis. I am always happy to discuss partnership arrangements with organisations with a similar philosophy to my own. These ongoing arrangements are mutually beneficial and attract discounted rates to reflect that partnership. Please contact me if you wish to discuss further.